Privacy Policy
Last updated: October 12, 2025
1. Introduction
United Vows ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, phone number
- Wedding date, venue, and event details
- Payment and billing information
- Communications between you and vendors
- Profile information and preferences
Automatically Collected Information
- Device and browser information
- IP address and location data
- Cookies and similar tracking technologies
- Usage data and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Connect couples with vendors and facilitate bookings
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Personalize your experience with AI-powered recommendations
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and fraud
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With Vendors: When you inquire about or book services
- With Service Providers: Third parties that perform services on our behalf (payment processing, analytics, AI services)
- For Legal Reasons: To comply with laws, regulations, or legal requests
- Business Transfers: In connection with mergers, acquisitions, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest (TLS 1.3)
- Secure payment processing via Stripe Connect
- Regular security assessments and audits
- Access controls and authentication measures
- Employee training on data protection
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a machine-readable format
- Opt-Out: Unsubscribe from marketing communications
- Object: Object to processing of your information
7. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this privacy policy or our practices, please contact us at:
United Vows Privacy Team
Email: privacy@unitedvows.com
Address: [Your Business Address]
GDPR & CCPA Compliance
United Vows is committed to compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). For specific GDPR or CCPA requests, please email us at privacy@unitedvows.com with "GDPR Request" or "CCPA Request" in the subject line.