Frequently Asked Questions

United Vows pairs a real vendor marketplace with an assistant you can ask anything — so you find the right people faster and book them with confidence.

Yes! United Vows is completely free for couples. We make money by charging vendors a small commission on bookings, allowing us to offer our planning tools to couples at no cost.

Couples pay their vendors directly and securely through Stripe, against a signed contract. If a vendor no-shows, cancels close to your wedding date, delivers nothing, charges you twice, or misses a delivery date the contract names, you can file a claim from your booking and the vendor has seven days to answer it. Ratings are built only from bookings that were really paid for.

No, and the listing tells you which is which. Many listings started as public business information we gathered so the marketplace would be useful on day one — those are not verified. A vendor becomes Verified only after claiming their profile and submitting documents such as a business license and proof of insurance, which our team reviews by hand. Look for the Verified badge, or switch on the verified-only filter when you browse.

Our vendor marketplace is live in Atlanta, Houston, and Austin, so we don't yet have local professionals to match you with outside those cities. The planning tools work for any wedding, anywhere — Vows Assistant, your budget tracker, guest list, and wedding website are all free to use today, and we'll bring vendors to more markets as we grow.

Sign up for a vendor account, then paste your website and social links — we draft your profile from them in minutes, and you edit every line before you publish.