Skip to main content

The United Vows Promise

Nobody pays a commission unless somebody wins.

Five commitments. One principle behind all of them: a platform should win when the people on it win.

1. Vendor Promise

No win. No commission. Period.

You don't pay commission for leads that don't close. You don't pay commission for proposals that go nowhere. You don't pay commission for deals that fall through. That's the only charge tied to a booking you've actually closed and been paid on. Anything else, like sponsored placement, drafting help past your monthly allowance, or pass-through costs for a few third-party tools such as electronic signatures, is priced up front and stays off until you choose it.

2. Couple Promise (Secure Payments)

Signed contracts. Secure payments. Period.

Your payment runs securely through Stripe against a signed contract. If a vendor no-shows, cancels close to your wedding date, delivers nothing, delivers less than the hours or quantity your contract names, charges you twice, or misses a delivery date the contract names, you can file a claim from your booking, and the vendor has seven days to answer it. We do not rule on who was right, and we never hold your money. The Verified badge marks the vendors who have passed our document review, and you can browse verified vendors only.

3. Universal

Nobody pays a commission unless somebody wins.

Our economics are aligned with the marketplace. The core of this business is commission on bookings that actually close, so we grow when couples and vendors do.

4. Verified Review Guarantee

Verified means paid through United Vows. Period.

A United Vows rating is built only from reviews tied to a real contract a couple actually paid. Guests can leave a note too, and those are labeled Unverified and never move the score. Where a number comes from somewhere else, like a vendor's Google listing, the profile says so.

5. Couple Free-Forever

Plan your wedding. Completely free.

Every planning tool is completely free for couples: Vows Assistant, wedding website, vendor matching, registry, filing a claim on a booking. All of it. We make money when our vendors do.